beyond the reef
customer service
we aim to please.
orders and returns
How to order
www.etsy.com/shop/beyondthereefshop
If you purchase through our ETSY Shop, an email will be sent to me as soon as your
order is processed and we will prepare your shipment. All orders are shipping within 1 to 3 days, via USPS.
if you have recently seen something online,
but don't see it on the website, please email me personally and I will see if I can help.
Returns
We are a small sole proprietorship
We deal in premiere fabrics,
patterns and goods
All sales are final
If there is a complication with your order, please email me and I will handle it personally.
shipping
Shipping
Orders shipped within the USA are shipped
via USPS First Class or Priority Mail, dictated by weight of the order.
If you need something shipped more quickly, please email me directly, and we can make personal arrangements to ship via FedEx or UPS.
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USPS is experiencing delays; please be patient with their service.
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questions
frequently asked questions
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Can I purchase the fabric you designed from you? One of your patterns?
We always encourage you to support your local quilt shop...sometimes they don't have what you're looking for, and we're glad to see if we can help.
www.etsy.com/shop/beyondthereefshop
Are you still teaching and lecturing and vending at quilt shows?
We have suspended all travel for teaching lecturing and vending at this time.
You can find us on youTube "beyond the reef patterns" channel - look for the video series "STITCH!".
Or on occasion, live on Facebook and Instagram at @beyondthereefpatterns
or fb @nataliebeyondthereefpatterns